Privacy Policy

Effective Date

This Privacy Policy is effective as of June 15, 2026.

1. Who We Are

CAL IT GUY LLC provides local IT support, onsite technology services, cybersecurity basics, Microsoft 365 and email support, network and WiFi troubleshooting, printer and scanner support, backup support, website and technology setup, and related services for small businesses, professional offices, home offices, MSPs, vendors, and local clients.

Our website address is: www.calitguy.com

2. Information We Collect

We may collect information that you voluntarily provide when you contact us, submit a form, call, text, email, or request services.

Information you may provide includes:

• Name
• Business name
• Phone number
• Email address
• City, service area, or business location
• Type of issue or service requested
• Urgency level
• Messages, descriptions, screenshots, or details you choose to provide
• Information related to scheduling, estimates, invoices, or service history

Website information may include:

• Basic website usage data
• Browser or device information
• IP address or approximate location information
• Pages visited and general interaction data
• Information collected through cookies, analytics, hosting tools, or website security tools

The exact information collected may depend on how you interact with the website, Squarespace, embedded forms, analytics tools, email tools, or other service providers used to operate the website.

3. How We Use Information

We use collected information for legitimate business purposes related to providing IT services and operating this website.

• To respond to inquiries and service requests
• To schedule calls, onsite visits, remote support, or consultations
• To provide estimates, invoices, and service communication
• To troubleshoot technology issues described by clients
• To maintain records of service requests and communications
• To improve website content, service offerings, and user experience
• To protect the website, business systems, clients, and users from misuse or security risks
• To comply with applicable legal, tax, accounting, insurance, or business obligations

4. Service-Related Information

Because CAL IT GUY LLC provides IT services, clients may choose to share technical details related to computers, networks, accounts, systems, devices, software, vendors, or business operations. We use that information only as needed to evaluate, troubleshoot, support, quote, or perform requested services.

Clients should avoid submitting passwords, sensitive login credentials, payment card numbers, medical records, legal documents, confidential business records, or highly sensitive information through the website contact form unless specifically requested through a secure and appropriate method.

5. Cookies and Website Tracking

This website may use cookies or similar technologies through Squarespace, analytics tools, embedded services, forms, security tools, or third-party integrations. Cookies may help the website function, improve performance, analyze usage, or support security features.

You can usually control or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

6. Third-Party Service Providers

We may use third-party service providers to operate the website, receive form submissions, manage email, schedule work, process invoices, provide hosting, maintain records, analyze website performance, or support business operations.

These providers may process information only as needed to provide their services to CAL IT GUY LLC. Examples may include website hosting platforms, form tools, email providers, analytics tools, payment or invoicing platforms, calendar tools, and business software providers.

7. How We Share Information

CAL IT GUY LLC does not sell personal information. We may share information only when reasonably necessary for business operations, service delivery, or legal obligations.

• With service providers who help operate the website or business systems
• With vendors or support providers when needed to troubleshoot a client issue
• With insurance, accounting, legal, or business advisors when appropriate
• When required by law, court order, legal process, or government request
• When necessary to protect rights, safety, security, property, clients, or systems

8. Data Security

We take reasonable steps to protect information submitted through this website and used in connection with services. However, no website, email system, internet transmission, or storage method can be guaranteed to be completely secure.

If you believe you submitted sensitive information by mistake or have a security concern related to your communication with CAL IT GUY LLC, please contact us.

9. Data Retention

We may retain inquiry records, service communications, estimates, invoices, and business records for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal or tax obligations, improve operations, or protect legitimate business interests.

10. Your Choices

You may contact CAL IT GUY LLC to request access, correction, or deletion of personal information you have submitted, subject to applicable legal, business, tax, accounting, security, or service record obligations.

You may also unsubscribe from marketing messages if we ever send them. Service-related communications, scheduling messages, invoices, or direct responses to your inquiries may still be sent when necessary.

11. California Privacy Notice

CAL IT GUY LLC is based in California and provides services primarily in California. California residents may have privacy rights under applicable California privacy laws. Some laws, such as the California Consumer Privacy Act as amended by the California Privacy Rights Act, apply only to certain covered businesses that meet specific legal thresholds.

If CAL IT GUY LLC becomes subject to additional California privacy law requirements, this Privacy Policy may be updated to include any required notices, rights, request methods, or disclosures.

12. Do Not Track Signals

Some browsers may send “Do Not Track” signals. Because there is not a uniform industry standard for responding to these signals, this website may not respond differently to Do Not Track signals. You may still control cookies and tracking through your browser settings and available privacy controls.

13. Children’s Privacy

This website is intended for business and general adult users. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through this website, please contact us so we can review and delete it if appropriate.

14. Links to Other Websites

This website may contain links to third-party websites or tools. CAL IT GUY LLC is not responsible for the privacy practices, security, content, or policies of third-party websites. You should review the privacy policies of those websites before providing information to them.

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website after updates are posted means you acknowledge the updated policy.